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vulnerability disclosure response time

A few months ago I found a XSS vulnerability in a product used by many people. I contacted the vendor, which happens to be a very large entity. (No, it’s not Microsoft, but that’s the only hint I’ll give). Here’s the timeline of what’s happened so far:

  • Dec 18 2008 – I send an email informaing them of the problem, and showing them what was needed to replicate it.
  • January 8 2009 – They sent me a response saying they were “evaluating and will get back to me”.
  • Feb 12 2009 – I send a followup email asking what’s going on.
  • March 5, 2009 – I get a response saying that they have verified the issue, and are working on a fix.

So, does this seem like a reasonable timeline? Should I be pushing harder? This isn’t the biggest vulnerability in the world, but it still seems like something that should be fixed, and the fix shouldn’t be that hard.

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One Response to “vulnerability disclosure response time”

  1. Matt Says:

    I think that if you publish it, it motivates folks to get the fix out.

 
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